Vinted Users Share Frustration About Size Changes
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
This online marketplace has revised its measurement guidelines for women's and children's clothes failing to inform all shoppers about the modification.
Social Media Response
Many shoppers and sellers have taken to social media saying Vinted listings now show a modified sizing category than originally posted because of the remapping.
The company said the updated approach better aligns with other platforms.
They have suggested members to review their products and adjust the sizing manually when needed, which has left users frustrated.
Sizing System Modifications
Earlier, the measurements included one number and one letter, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement used to be a 12 but is now a UK 16-18.
Member Stories
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, based in Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Manual Updates
Charlotte Lunn, located in England, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she stated.
Marketplace Information
The app has more than 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: previously, Vinted reversed a change concerning shipment methods after backlash from users.